Shipping & Returns

Last Updated: March 19,2026

Shipping Information

Shipping Locations

We currently ship to addresses within the United States. Digital products are available for immediate download worldwide.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email once your order has been shipped with tracking information.

Shipping Methods & Rates

• Flat Standard Shipping (5-7 business days): $8.00

Note: Shipping times are estimates and may vary based on your location and external factors beyond our control.

International Shipping

We do not currently offer international shipping for physical products. Digital products and downloads are available globally.

Returns & Refunds

Return Policy

We do not offer refunds or exchanges for non‑defective items.

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at orders@urbansuburbanhomestead.com with photos of the damaged item
• We’ll arrange for a replacement or full refund at no additional cost to you
• Return shipping for damaged or defective items is covered by us

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we cannot be held responsible for lost or stolen packages. We recommend:

• Using a secure delivery location
• Tracking your package using the provided tracking number
• Contacting the shipping carrier if you believe your package was lost or stolen

Questions?

If you have any questions about shipping or returns, please contact us:

Email: orders@urbansuburbanhomestead.com
Response Time: 1-2 business days